Privacy policy
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Absolute Web Design Ltd - Privacy Policy

Absolute Web Design Ltd ("AWD", "us", "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws. Absolute Web Design Ltd ("AWD", "us", "we" or "our") respects your privacy is and is committed to complying with the our obligations to you and your rights under applicable data protection laws. You may visit our websites without disclosing personal information about yourself. Note however that we do use cookies to collect none personal information about your browsing activity on our websites. Please see our cookie policy for further information about cookies.
If you do provide us with personal information by enquiring about our services, ordering our products, using our enquiry forms or contacting us by any other method, your personal information will only be used by us to support your relationship with us.
We have provided this Privacy Policy to enable you to understand how we collect, protect and use your personal information when you contact us or use our products and services.

Collection Of Personal Information

We endeavour to only collect and use your personal information with your consent. Typically, this means when you order our products and services, make an enquiry or apply for a job vacancy. We may also collect your information to enable us to provide a quote or respond to a live chat request through our website.
The type of information we may collect could include your name, postal address, email address and telephone number. We may also collect your credit or debit card information to pay for any services we may be providing to you.
If you do provide us with your personal information it will only be used in support of the intended purposes stated at the time at which it was collected.

None-personal Identifying Information

None personally identifying information may be collected about your browsing activites when you visit our websites. The information we collect can tell us which pages of our website you have visited and the products and services you have viewed. This type of information helps us to improve and develop our websites and provide you with a more informative and customised experience.

How may we use your information?

We may use your personal information in a number of ways such as: Processing your orders and managing your account information, delivering any products or services you have ordered, responding to your enquiries, providing you with help and support. We may also ask you for personal information for eaxmple to verify your identity if you have lost a password to your account. If you have opted in to receive marketing information from us, you may withdraw your consent at any time by emailing us or by logging in to your account and updating your preferences.

Will we disclose your information to others?

We do not pass your personal information to third parties (other than set out in this Privacy Statement) unless you have given us permission to do so or unless it is necessary for us to deliver our product or service to you. We may pass your personal information to a third party in the event that we undergo a re-organisation or are sold to a third party, in which case you agree that we may transfer any personal information we hold about you to that re-organised entity or third party for the purposes in the terms in this Privacy Policy Statement.
We may disclose your personal data to a credit card company to obtain payment when you make a payment, we may also disclose information to a direct debit collection company to obtain payment from you for our products or services. We may disclose your personal information to a third party supplier of accounting software for accounting purposes and to our auditors for accounting purposes. We may also share your personal information to meet any regulatory or legal requirements (for example to comply with a court order) or to meet our requirments in accordance with applicable law.

Social Media, Blogs, Reviews

Any posts or comments you send to us through social media will be shared under the terms and conditions of the relavent social media platform on which they are made public. These platforms are not controled by us and we are not responsible for this kind of sharing. Before using such platforms we advise that you review the privacy policies and terms and conditions of any social media platforms you use. This way you will understand what information they hold about you and how your information will be shared in the public domain as well as any third parties they share your information with.
Any review, blog post or comment you make about us or our products and services on any of our websites, blogs or review tools will be shared with the public at large and users of the same service. By using these services you must not post defamatory, offensive or insulting comments and you must ensure that any comments you make comply with the relavant terms of use of that particular service.

How long do we keep your information?

In order to meet and comply with our legal privacy and data privicy obligations we only retain your data for as long as we need it. The length of time we keep your data will depend on the reasons for which you provided it in the first place. Generally, we will keep your data as long as you continue to use our services, and for a reasonable period afterwards to comply with our legal obligations in regard to auditing. If you have provided us with your data by enquiring about our products or services, we shall keep your data for a period of no longer than 3 years subject to your right to unsubscribe or to be forgotten.

Your Right to Access To Your Information

You can write to us to obtain details on the personal information we store about you. Please send your request to; The Data Protection Officer, 2 Eskdale Road Ardsley, Barnsley S715DS. Please include your name, address, telephone number and if applicable, your account number. Please also provide a description of the information you want a copy of to help us to locate your information in our systems. We will make all reasonable steps to prove your indentity before releasing any of the personal data we hold about you.

Information Security

We understand that our customers are becoming more concerned about the way companies process personal data and how they protect that data from abuse and misuse. We continually review and enhance our physical, technical and managerial procedures to improve the way we protect personal data from unauthorised access, loss or destruction. We use TLS certificates to provide encryption of data in transit, for example, when you access our websites and web portals over the internet these connections are made using secure HTTPS protocols. You should be aware that communication over the internet via email and webmail is not secure unless the email messages themselves have been encrypted. These messages may be routed through various countries (such is the nature of the internet) and we cannot accept any responsibility for unauthorised access or loss of personal data that is beyond our control.

Recording and or Monitoring Of Communications

In accordance with UK Law and for particular business purposes such as training, quality control and security (for example to prevent unauthorised access to our websites or to detect and prevent crime), we may monitor or record your emails, calls, text messages or other communications

Privacy Support

Absolute Web Design reserves the right to modify this Privacy Policy Statement at any time or in response to changes in applicable privacy and data protection legislation. If our privacy policy changes from time to time, we will publish the changes on our website so that you know the information we collect and how we may use it. If we change the way we use your information we tell you and you will will be able to choose whether or not we can us it in this manner. If you have any questions about our Privacy Policy please write to;The Data Protection Officer, Absolute Web Design Ltd 2 Eskdate Road Ardsley Barnsley or send an email to; [email protected].

So are we the right web design partner for your ecommerce business?
As a small web design company and we enjoy working directly with other small businesses owners
We like to get to know our clients so that we can speak candidly and understand their goals. All of our clients are on first name terms with us and that's the way we like it.

If this sounds like the right kind of approach for you then please pick up the phone, we're sure you'll find us straight talking and good to work with. Why not call us right now on 01226 219096 and see what we can do to for you.